WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site or fill out a form, such as your email, your contact number, your name, and your delivery address (if any).
When ordering or registering on our site, as appropriate, you may be asked to enter your: name or email address. You may however, visit our site anonymously.
PERSONAL DATA WE COLLECT AND HOW WE USE IT
When you register with us or make a purchase through our website (or as required) we need to know your personal information (“Personal Data”). Except your credit card numbers, the Personal Data you supply to us will be added to our database.
The purposes for which we may use your Personal Data include but are not limited to :
- to process your registration;
- to process your orders, send billing to and receive payment from you;
- to schedule deliveries of products that you have ordered;
- to confirm and track the status of your orders;
- to contact you or the recipient(s) in the event of order or delivery difficulties;
- to handle and follow up your service calls, enquiries and complaints;
- to fulfill request you have made;
- to verify your identity;
- to better understand the demographics of our user to enable us to provide better services tailored to your needs;
- to market our products;
- to send you e-mail updates about our products, promotions and events;
- for our future marketing purposes and that of third parties; and
- for such purposes as would enable us to provide websites or other electronic services verification of your identity.
In addition to the above, we gather navigational information about where users go on our website and information about the technical efficiencies of our website and services (i.e. time to connect to our website, time to download pages). This information allows us to see which areas of our website are most visited and helps us better understand our user’s experience at our website. This helps us improve the quality of users’ online shopping experiences by recognizing and delivering more of the products, services and features our users prefer. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding a user’s use of our website (such as the time of a user’s last visit to a page on our website).
We use third parties to help us providing services to you including such things as fulfilling orders, processing payments, monitoring site activities, conducting surveys, maintaining our database, administering e-mails, and administering drawings or contests, and to provide aggregate, comparative information on the performance of our site to us and a selected group. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account (or as required) and to communicate with you on any matter relating to the conduct of your account and in general.
We may also use aggregate information and statistics for the purposes of monitoring our website usage in order to help us develop our website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
HOW WE PROTECT YOUR PERSONAL DATA
It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order shall be prosecuted.
We DO NOT e-mail you to verify your credit card numbers. You should only submit credit card information when completing an order at our check-out page.
If you receive an e-mail that appears to come from us that asks you to provide your credit card information or your password to your account, it would NOT be from us. You SHOULD NOT provide your credit card or password.
If you receive an email that requests credit card or other personal information in exchange for our gift card, it is NOT from us.
LINKS TO OTHER WEBSITES
Certain links, including hypertext links, in our website will take you outside our website. Linked sites are provided for your convenience and inclusion of any linked site shall not imply endorsement or approval by us of such linked site, its operator or its content.
We shall not be responsible or liable for the linked site or any content, advertising, products, or other materials on or available from such linked site or any links contained in the linked site or any changes or updates of such linked site or links.
Access to any linked site is at your own risk and we shall have no liability arising out of or related to such linked site and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such linked site. Any concern regarding the linked site shall be directed to its responsible site administrator or webmaster.
THE USE OF YOUR INFORMATION
Please also visit out Disclaimer section establishing the use and limitations of liability governing the use of our website at http://radium-skin.com/disclaimer/
Radium Skin Pte. Ltd.
3 Temasek Boulevard #03-326, North Wing, Tower 2 Suntec City Mall, Singapore 038983